Return Policy

Thank you for shopping at ViberFit! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Returns:
   We accept returns within 30 days of the original purchase date. As a start-up company, we have no way to take the risk of no returns and only refunds, so when you purchase the product, you also accept that you will be responsible for the shipping and other costs required for the return of the product.
   To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:
   Once we receive your return, our team will inspect the item and process your refund.
   Refunds will be issued to the original payment method within 10 business days.
3. Exchanges:
   If you received a defective or damaged item, we will gladly exchange it for a new one.
   Please contact our customer service team at support@viberfit.store to initiate an exchange.
4. Return Shipping:
   Customers are responsible for return shipping costs, except in cases of defective or damaged items.
   We recommend using a trackable shipping service to ensure your return is received.
5. How to Initiate a Return:
   To initiate a return, please contact our customer service team at support@viberfit.store.
   Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
6. Non-Returnable Items:
   Certain items are non-returnable, including personalized products, sales items and perishable goods.
   Please check the product description for any specific return restrictions.
7. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact us at support@viberfit.store.

Thank you for choosing ViberFit! We appreciate your business and strive to make your shopping experience enjoyable.

ViberFit
Email: Support@viberfit.store